Online customer service available
Monday – Friday, 9 a.m. – 5:00 p.m.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
No delivery charges.
Which payment methods are accepted in the Online Shop?
Digital payment or Bank transfer
How long will delivery take?
It depends on which country you are requesting delivery to. You can find here the delivery time:
Delivery time
How secure is shopping in the Online Shop? Is my data protected?
Completely safe, we do not handle your bank details.
What exactly happens after ordering?
We will put the product in break-proof packaging and hand it over to the delivery service, who will deliver it to the address you provided. The delivery service will inform you in advance when your package can be expected.
Do I receive an invoice for my order?
Yes, we will send you the invoice to your email address.
Send us an email